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Why Website Accessibility Matters in the Workplace

Dark purple background, illustration of people working on a website. Logos for Employers for Change and OPen Doors. Why Website Accessibility Matters in the Workplace

Have you ever thought about how easy it is to navigate websites? For some of us, it's a breeze, but for others, it can be a bit of a struggle. That's where web accessibility comes into play, and let me tell you, it's a game-changer, especially in the workplace and reaching a wider business audience. Let start with what the terminology means:

According to W3C Initiative, ‘’Web accessibility means that websites, tools, and technologies are designed and developed so that people with disabilities can use them. More specifically, people can:

  • Perceive, understand, navigate, and interact with the Web
  • Contribute to the Web

Web accessibility also benefits people without disabilities, for example:

  • People using mobile phones, smart watches, smart TVs, and other devices with small screens, different input modes, etc.’’

So, picture this: you're browsing the web, trying to find some vital information for work, but suddenly, you hit a roadblock. The website you're on isn't accessible for people with disabilities. Maybe it's missing alt text for images, or the text isn't resizable, making it tough for someone with visual impairments to read. It might seem like a minor inconvenience, but for those who rely on accessibility features, it's a barrier that can make their workday a whole lot harder.

In Ireland, they recently conducted a report on web accessibility, and let me tell you, the findings were eye-opening. According to the National Disability Authority, a staggering 98% of government websites failed to meet the minimum accessibility standards. It's a shocking number, considering how important access to government services is for everyone, regardless of ability.

But it's not all doom and gloom. The National Disability Authority also made recommendations based on their findings, highlighting the importance of making websites accessible and the positive impact it can have. They emphasized that accessibility is not just about compliance with regulations but is essential for ensuring equal access to information and services for all individuals.

So, what are some of these challenges, people with disabilities face when surfing the web?

  • Physical Barriers: Users with mobility impairments may find it difficult to navigate websites that are not designed with accessibility in mind. This can include issues with keyboard navigation, small clickable areas, and complex navigation menus.
  • Visual Impairments: Blind or visually impaired users may struggle with websites that lack proper text alternatives for images, confusing layouts, or insufficient color contrast. Screen reader compatibility and keyboard navigation are critical for these users.
  • Auditory Impairments: Deaf or hard of hearing individuals rely on captions or transcripts for audio content. Lack of captions in videos or audio-only content can make the information inaccessible to them.
  • Cognitive Disabilities: Users with cognitive disabilities may face challenges comprehending complex language, navigating cluttered interfaces, or processing information presented in unfamiliar formats. Clear and simple language, consistent layout, and intuitive navigation are essential for these users.
  • Technological Barriers: Some assistive technologies may not be compatible with certain websites or web applications. Additionally, users with disabilities may not have access to the latest assistive technologies due to cost or lack of awareness.
  • Slow Internet Connections: Individuals with disabilities may be more likely to have slower internet connections, which can exacerbate accessibility issues on websites with large file sizes or heavy reliance on multimedia content.
  • Lack of Awareness and Training: Many web developers and designers may not be adequately trained in accessibility standards and best practices. This lack of awareness can result in websites that inadvertently exclude individuals with disabilities.

Think about it: accessible websites mean that everyone, regardless of their abilities, can access information, products, and services online. It levels the playing field and ensures that no one is left behind. Plus, it's not just about doing the right thing – it's also good for business.

When businesses make their websites accessible, they're tapping into a whole new market of potential customers. People with disabilities have spending power, and by making your website easy to use, you're making it more likely that they'll choose your products or services over a competitor's.

But the benefits of web accessibility don't stop there. It also has a massive impact in the workplace. Imagine you're a new employee with a disability, trying to navigate the company intranet or access important documents online. If the website isn't accessible, it can feel like you're hitting a brick wall every time you try to do your job.

But when websites are designed with accessibility in mind, it's a whole different story. Suddenly, those barriers disappear, and you can focus on what really matters – doing your job to the best of your abilities. It boosts productivity, morale, and overall job satisfaction for everyone involved.

Here are few tips to help:

1. Physical Barriers:

  • Ensure websites are navigable using keyboard-only controls, as some users may not be able to use a mouse.
  • Use large clickable areas and avoid placing interactive elements too close together to accommodate users with motor impairments.
  • Provide skip navigation links to allow users to bypass repetitive navigation elements.

2. Visual Impairments:

  • Include descriptive alt text for all images to provide context for screen reader users.
  • Ensure sufficient color contrast between text and background colors to improve readability for users with low vision.
  • Structure content using proper HTML markup to facilitate screen reader navigation.
  • Implement ARIA (Accessible Rich Internet Applications) roles and attributes to enhance accessibility for screen reader users.

3. Auditory Impairments:

  • Provide captions or transcripts for all audio content, including videos, podcasts, and other multimedia elements.
  • Ensure that multimedia players have controls for adjusting volume and displaying captions.
  • Include visual cues for important audio content, such as warning signs or flashing alerts.

4. Cognitive Disabilities:

  • Use plain and simple language to ensure content is easily understandable by a wide range of users.
  • Organise content in a clear and predictable manner, with consistent navigation and layout.
  • Provide text alternatives for complex content, such as infographics or charts.
  • Minimize distractions and unnecessary animations to help users focus on essential information.

5. Technological Barriers:

  • Ensure compatibility with a wide range of assistive technologies, including screen readers, screen magnifiers, and voice recognition software.
  • Test websites across different browsers and devices to ensure compatibility with various assistive technologies and user preferences.
  • Provide instructions or guidance on how users can adjust their settings to improve accessibility if needed.

6. Slow Internet Connections:

  • Optimize website performance by minimizing file sizes and reducing the number of HTTP requests.
  • Use techniques such as lazy loading to defer the loading of non-essential resources until they are needed.
  • Provide alternative formats or lower-resolution versions of multimedia content for users with slower connections.

7. Lack of Awareness and Training:

  • Educate web developers, designers, and content creators about accessibility standards and best practices through training programs and resources.
  • Incorporate accessibility into the design and development process from the outset, rather than treating it as an afterthought.
  • Conduct regular accessibility audits and usability testing with individuals with disabilities to identify and address accessibility issues proactively.

So, what's the bottom line? Web accessibility isn't just a nice-to-have – it's a must-have, especially in today's digital world. It's about creating a more inclusive and equitable society where everyone can participate fully, both online and in the workplace. So let's make the web a friendlier place for all, one accessible website at a time.

If you have questions about the accessibility of your website, please feel free to get in touch with us at Employers for Change on

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